1. Can I void the transaction if I made a mistake on a deal?
2. What do I do when I receive the error "E051 Invalid tax code" when trying to finalize a deal?
3. What should the tax ID be if the reason for tax exemption is family?
5. Can motor home plates be renewed online?
6. What do I do when I receive the error "Muni does not exist on Municipality database"?
7. What form is printed out to show that a deal has been reset?
1.
Can I void the transaction if I made a mistake on a deal?
If
the deal is finalized, the customer has until the end of the day the deal
was finalized
to reset the transaction. After that day,
the deal cannot be finalized.
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2.
What do I do when I receive the
error "E051 Invalid tax code" when trying to finalize a deal?
This error
has to do with the CVT code. You are entering the incorrect
CVT
code and must change it to the correct one
in order for the deal to process.
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3.
What should the tax ID be if the reason for tax exemption is family?
The tax ID
must be filled in as a gift.
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4.
What do I do when I receive the Wisconsin state massage:
"Wisconsin
Error: E183 Please Correct The Vehicle, Type – Truck"?
This
message reflects the that fact that SUVs or minivans must
have the Vehicle type listed as Truck
and the plate type as AUT. If the vehicle type is put in as an Auto,
then the transaction
will not process.
If a VIN has less than 17 characters and numbers it can not be
processed online.
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5.
Can motor homes plates be renewed online?
The class
type for a motor home tag is MTM and our system does not have that
class type listed. Therefore, the deal cannot be done online.
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6.
What do I do when I receive the error “Muni does not exist on Municipality
database"?
This
error means that the address or the CVT code on DMV’s end is
incorrect. Contact the Wisconsin
help desk special apps unit and they will correct it on their end so
that the transaction can be processed.
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7.
What form is printed out to show that a deal has been reset?
The form that is printed out when a deal has been reset is the MV2412 Form.
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